SSL Certificate Installation - Required Details

Please note: As of June 7, 2004 we now allow you to create CSRs, and you can install the actual cert. If you are not comfortable with creating the CSR and installing the CSR, please open a ticket. Because if you create the CSR incorrectly, you will have a useless SSL cert.

SSL Certificate Installs


Can I Install my own SSL cert?
Yes. But if you are not comfortable doing this please open a support ticket and we can do it for you.

How do I install SSL certificates for my accounts?
The following information is required in order for us to create a CSR (Certificate Signing Request) for all SSL certificate installs - The CSR and "key" file (Key=Password file) for your SSL cert will then be emailed to you, in order for you to complete the purchase of your SSL certificate.

Be sure to select "Apache + MOD SSL" when ordering your certificate.
You will need to have a Unique IP address assigned to the particular domain name, in order to install an SSL certificate.

If you have been assigned an IP for your main WHM domain, you do not need another IP, we can install the cert onto your existing IP for you main WHM domain name account. If the domain that you want to install an SSL cert on, does not have a dedicated IP, then we can assign one during the installation process of your SSL. Please check the Addons for Dedicated IP prices in your package when setting up, or under Addons in your Hosting Plans.

* Only domains that are set up by you via your WHM, to use the servers shared IP need to be modified to have a new IP address assigned to them.

All of the following information is required :-
The following information is required in order for us to create your CSR
(Please submit all of this information to our HelpDesk.)

(1). Email address to send the cert to.
Should be your email address. (Not Displayed in cert information)

(2). Host to make certificate for.
This should be in the format as follows:-

secure.domain.com
www.domain.com
anything.domain.com

Notes
The subdomain that you use for your cert does not have to be created by you prior to the installation of the SSL cert, you should use a sub domain that does not currently exist - The Document root for your cert will then be the same as your existing website :-

ie: /home/user/public_html

This enables your existing pages to be viewed via SSL as :-

Examples
https://secure.domain.com or
https://www.domain.com or
https://anything.domain.com

(Note: You need to choose one of the above, each sepearte subdomain will need a different IP and SSL cert, it's best to choose one subdomain for all secure transactions)

(3). Company Name. (As per installed domain)

(4). City. (As per installed domain)

(5). State. (As per installed domain)

(6). Country. (As per installed domain, 2 letter abbreviation)

(7). Company Division. (eg. Sales division, security division)

(8). Company Email address. (As per installed domain)

(9). Password. (Choose an alphanumeric challenge password for the cert. This password can contain no special characters like $ %^&. It must be alphanumeric.)

(10). Do you need an IP address assigned to this domain?
(See * above.)

What Happens Now?

(11). When we have created the CSR for you, you will recieve the "Key" file for your cert via the email address included within step 1.

(12). You can then order your certificate from your provider.

(13). When you have been issued with your certificate, simply submit that cert and the key file to us via our HelpDesk

(14). We will then install the cert for you and advise when completed.

The above will assist us, in order to maintain our goal, which is to provide all of our clients with a stable platform with which to host yours and your clients websites on.

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